Mitsubishi Motors North America will recall nearly 10,000 SUVs suffering from potentially dangerous braking issues.
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The The Cypress, California-based manufacturer notified the National Highway Traffic Safety Administration (NHTSA) on Sept. 14, 2018 they will recall 9,166 2018 Mitsubishi Outlander PHEV, 2018-2019 Mitsubishi Eclipse Cross, 2018 Mitsubishi Outlander Sport, and 2018 Mitsubishi Outlander vehicles built between Aug. 1, 2016 and June 25, 2018.
The affected vehicles are equipped with Forward Collision Mitigation (FCM) systems manufactured in Mitsubishi’s Mizushima, Japan plant. The systems contain “inappropriate software” that, when the system detects a pedestrian in front of the vehicle, will make the vehicle brake longer than necessary. This can cause rapid deceleration and increase rear-end crash risk.
Mitsubishi received three field reports from the Czech and Japanese markets from March to May 2017 stating the vehicles’ FCM systems activated brakes when no pedestrians were in front of the vehicle. The company began its investigation but found no problems with the FCM systems. The company received additional reports in February and May 2018, but again found no FCM problems.
Mitsubishi reprogrammed the FCM software in June 2018 and continued its investigation into a possible safety risk. Despite no report originating from the United States, Mitsubishi advised its North American branch to conduct a safety recall.
Mitsubishi will notify owners, and dealers will reprogram the FCM software with updated software, free of charge. The recall will begin Oct. 16, 2018. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi’s number for this recall is SR-18-007. Mitsubishi consumers can also visit the NHTSA’s website, and enter their VIN to see if their vehicle is included in any recalls.
The manufacturer of your vehicle is legally compelled to fix any recalled problems for free. If the dealership refuses to fix the part or tries to charge you for the repair, contact the manufacturer immediately. The Highway Safety Act of 1970, which created the NHTSA, requires car manufacturers to pay for the recall and replacement of a defective part.
If the manufacturer fails to repair, replace, repurchase, or provide the loss value of your recalled vehicle, they are violating the warranty and a lawyer may be able to help you. Lemon law attorneys help their clients by dealing directly with the manufacturer on the clients’ behalf, working to promptly resolve the issue and get their clients back on the road. Thanks to the Magnuson-Moss Warranty Act, attorneys can seek their fees directly from the manufacturer, meaning a client can obtain legal counsel without having to pay attorneys’ fees directly out of pocket.
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