Lemon Law News – Headlight Glitch Causes Mercedes-Benz Recall
Lemon Lawyers Can Help Mercedes-Benz Customers
Mercedes-Benz USA will recall more than 8,000 Mercedes-Benz SUVs with misadjusted headlights.
The manufacturer notified the National Highway Traffic Safety Administration (NHTSA) on Dec. 10, 2017 they will recall 8,134 2016-2017 Mercedes-Benz GLC300 4Matic, 2016-2017 Mercedes-Benz GLC300, and 2016-2017 Mercedes-Benz GLC43 4Matic vehicles built between Oct. 9, 2014 and Nov. 19, 2016.
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The safety recall states the affected vehicles’ headlights were misadjusted during the manufacturing process. These misaligned headlights do not comply with Federal Motor Vehicle Safety Standards (FMVSS) rules regarding “lamps, reflective devices and associated equipment.”
Mercedes Benz’s recall chronology states their engineers first detected incorrect light distribution values in November 2016 at their assembly plant. Investigators assessed test data from the start of production through November 2016, eventually discovering in mid-2017 the plant’s adjustment device was incorrectly calibrated.
After determining the affected vehicle population, Mercedes-Benz’s parent company Daimler AG initiated a recall in December 2017.
Mercedes-Benz will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691. Owners may contact MBUSA customer service at 1-877-496-3691.
Mercedes-Benz owners can also visit the NHTSA’s website and enter their VIN to see if their vehicle is included in any recalls.
Your vehicle’s manufacturer is legally required to fix any recalled problems for free. If the dealership refuses to fix the part or tries to charge you for the repair, contact the manufacturer immediately. The Highway Safety Act of 1970, which created the NHTSA, requires car manufacturers to pay for the recall and replacement of a defective part.
If the manufacturer fails to repair, replace, repurchase, or provide your recalled vehicle’s loss value, they are violating the warranty and a lawyer may be able to help you.
Lemon law attorneys help their clients by dealing directly with the manufacturer on the clients’ behalf, working to promptly resolve the issue and get their clients back on the road. Thanks to the Magnuson-Moss Warranty Act, attorneys can seek their fees directly from the manufacturer, meaning a client can obtain legal counsel without having to pay attorneys’ fees directly out of pocket.
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